Steps to troubleshoot a failed hard drive
• Check to see if the drive spins up; if not, replace drive.
• If drive spins up, check cmos settings.
• If cmos settings are okay, check fdisk to see if partition is still accessible.
• If fdisk doesn’t show partition, create partition and format drive (importance of backing up data).
• If fdisk shows partition, check to see if you can access drive from prompt.
• If you can access drive, run sys.com to make drive bootable. Reboot from drive.
• If you can’t access drive, run scandisk or norton utilities from floppy.
• If scandisk or norton fixes problem, reboot from drive.
• If scandisk or norton doesn’t find errors, re-partition and reformat drive.
• If you encounter errors while formatting the drive, replace drive.